{"data":{"id":"us-tx/tex.-utilities-code-55.088","jurisdiction":"us-tx","citation":"Tex. Utilities Code § 55.088","heading":"ACCESS TO LIVE OPERATOR REQUIRED.","body":"(a) A dominant or nondominant telecommunications utility that provides operator service shall ensure that a caller has access to a live operator at the beginning of a live or mechanized operator-assisted call through a method designed to be easily and clearly understandable and accessible to the caller.\n(b) A telecommunications utility described by Subsection (a) shall submit to the commission for review the method by which the utility will provide access to a live operator.\n(c) This section applies regardless of the method by which the telecommunications utility provides operator service.\n(d) This section does not apply to a telephone located in a prison or jail facility.\nActs 1997, 75th Leg., ch. 166, Sec. 1, eff. Sept. 1, 1997.","path":["UTILITIES CODE","TITLE 2. PUBLIC UTILITY REGULATORY ACT","SUBTITLE C. TELECOMMUNICATIONS UTILITIES","CHAPTER 55. REGULATION OF TELECOMMUNICATIONS SERVICES","SUBCHAPTER D. OPERATOR SERVICE PROVIDERS"],"source_url":"https://statutes.capitol.texas.gov/Docs/UT/htm/UT.55.htm#55.088","current_through":"89th 2nd Called Legislative Session, 2025","vintage":"","retrieved_at":"2026-08-27T01:47:45Z","sha256":"6d09a9f1ea86684acad01d7cf6ee0dfa581cec7465e6c95621350d551f670bcc","source_id":"us-tx","stale":false,"prev":"us-tx/tex.-utilities-code-55.087","next":"us-tx/tex.-utilities-code-55.089"},"notice":"GroundRules: Original legal text. Not legal advice."}