{"data":{"id":"us-va/11vac5-41-170","jurisdiction":"us-va","citation":"11VAC5-41-170","heading":"When prize shall be claimed from the agency","body":"A. The  agency will pay prizes in any of the following circumstances:\n\n1. If a retailer cannot validate a claim  that the retailer otherwise would pay, the ticket holder shall present the original signed ticket to any  agency office including the  agency's headquarters or mail the signed ticket to the  agency's headquarters;\n\n2. If a ticket holder is unable to return to any retailer to claim a prize that the retailer otherwise would pay, the ticket holder may present the original signed ticket at any  agency office or mail the signed ticket to the  agency's headquarters;\n\n3. If the prize amount is more than $600, the ticket holder may present the original signed ticket at any  agency office or mail the signed ticket to the  agency headquarters; or\n\n4. Where an electronic entry or an electronic record of a ticket is permitted, a presentation of a physical ticket may not be required to claim a prize.\n\nB. The  agency may require a claim form.\n\nC. A player shall bear all risk of loss or damage by sending the ticket through the mail.","path":["Title 11. Gaming","Agency 5. Virginia Lottery Board","Chapter 41. Lottery Game Regulations"],"source_url":"https://law.lis.virginia.gov/admincode/title11/agency5/chapter41/section170/","current_through":"2026 Regular Session (effective July 1, 2026)","vintage":"","retrieved_at":"2026-09-14T04:49:37Z","sha256":"79aa3a13844afec61066cc8cf29cd2d877f145d1a3e9ec258c8a36f7d91389d9","source_id":"us-va-vac","stale":false,"prev":"us-va/11vac5-41-160","next":"us-va/11vac5-41-180"},"notice":"GroundRules: Original legal text. Not legal advice."}