{"data":{"id":"us-va/12vac35-105-80","jurisdiction":"us-va","citation":"12VAC35-105-80","heading":"Complaint investigations","body":"The department shall investigate all complaints regarding potential violations of licensing regulations.  Complaint investigations may be based on onsite reviews, a review of records, a review of provider reports or telephone interviews.","path":["Title 12. Health","Agency 35. Department of Behavioral Health And Developmental Services","Chapter 105. Rules and Regulations for Licensing Providers by the Department of Behavioral Health and Developmental Services","Part II. Licensing Process","Article 2. Definitions"],"source_url":"https://law.lis.virginia.gov/admincode/title12/agency35/chapter105/section80/","current_through":"2026 Regular Session (effective July 1, 2026)","vintage":"","retrieved_at":"2026-09-14T04:51:23Z","sha256":"0e1f92c68837e5e159bb0e2577cafe5123c76ea67c2a6870a3a8d70d8c0bb526","source_id":"us-va-vac","stale":false,"prev":"us-va/12vac35-105-70","next":"us-va/12vac35-105-90"},"notice":"GroundRules: Original legal text. Not legal advice."}