{"data":{"id":"us-va/12vac35-225-380","jurisdiction":"us-va","citation":"12VAC35-225-380","heading":"Notification of complaint resolution options","body":"A. The department shall ensure the availability of procedures for resolving complaints through mediation, an administrative complaint, or a due process hearing.\n\nB. The service coordinator shall inform the child's parent of all options for resolving complaints by providing written and verbal information that explains the options and the procedures for each and shall provide the parent with a contact at the department who can assist the parent in filing a complaint.","path":["Title 12. Health","Agency 35. Department of Behavioral Health And Developmental Services","Chapter 225. Requirements for Virginia Early Intervention System","Part VIII. Dispute Resolution"],"source_url":"https://law.lis.virginia.gov/admincode/title12/agency35/chapter225/section380/","current_through":"2026 Regular Session (effective July 1, 2026)","vintage":"","retrieved_at":"2026-09-14T04:51:35Z","sha256":"b764734b590937f2e445e646df6c8a33a835dd01efa236aac9e32b5c73a6d75f","source_id":"us-va-vac","stale":false,"prev":"us-va/12vac35-225-370","next":"us-va/12vac35-225-390"},"notice":"GroundRules: Original legal text. Not legal advice."}