{"data":{"id":"us-va/12vac5-31-260","jurisdiction":"us-va","citation":"12VAC5-31-260","heading":"Submission of complaints","body":"Article 5\n\nComplaints\n\nAny person may submit a complaint. A complaint is submitted in writing to the Office of EMS, signed by the complainant and includes the following information:\n\n1. The name and address of the complainant;\n\n2. The name of the agency, service or person involved;\n\n3. A description of any vehicle involved; and\n\n4. A detailed description of the complaint, including the date, location and conditions and the practice or act that exists or has occurred.","path":["Title 12. Health","Agency 5. Department of Health","Chapter 31. Virginia Emergency Medical Services Regulations","Part I. General Provisions","Article 5. Complaints"],"source_url":"https://law.lis.virginia.gov/admincode/title12/agency5/chapter31/section260/","current_through":"2026 Regular Session (effective July 1, 2026)","vintage":"","retrieved_at":"2026-09-14T04:49:50Z","sha256":"a0c724e573099e5f90870664dfd3395d769432bc9f576ad0c0b187f16ddab405","source_id":"us-va-vac","stale":false,"prev":"us-va/12vac5-31-250","next":"us-va/12vac5-31-270"},"notice":"GroundRules: Original legal text. Not legal advice."}