{"data":{"id":"us-va/12vac5-31-600","jurisdiction":"us-va","citation":"12VAC5-31-600","heading":"Quality management reporting","body":"An EMS agency shall have an ongoing Quality Management (QM) Program designed to objectively, systematically and continuously monitor, assess and improve the quality and appropriateness of patient care provided by the agency. The QM Program shall be integrated and include activities related to patient care, communications, and all aspects of transport operations and equipment maintenance pertinent to the agency's mission. The agency shall maintain a QM report that documents quarterly PPCR reviews, supervised by the operational medical director.","path":["Title 12. Health","Agency 5. Department of Health","Chapter 31. Virginia Emergency Medical Services Regulations","Part II. EMS Agency, EMS Vehicle and EMS Personnel Standards","Article 1. EMS Agency Licensure and Requirements"],"source_url":"https://law.lis.virginia.gov/admincode/title12/agency5/chapter31/section600/","current_through":"2026 Regular Session (effective July 1, 2026)","vintage":"","retrieved_at":"2026-09-14T04:49:51Z","sha256":"750f93a69e0444013e715505f64e10075bcbd9deb4d5e95dbc7269339476c9cd","source_id":"us-va-vac","stale":false,"prev":"us-va/12vac5-31-590","next":"us-va/12vac5-31-610"},"notice":"GroundRules: Original legal text. Not legal advice."}