{"data":{"id":"us-va/18vac15-30-795","jurisdiction":"us-va","citation":"18VAC15-30-795","heading":"Response to inquiry and provision of records","body":"A. A licensee must respond within 10 days to a request by the board or any of its agents regarding any complaint filed with the department.\n\nB. Unless otherwise specified by the board, a licensee of the board must produce to the board or any of its agents within 10 days of the request any document, book, or record concerning any transaction pertaining to a complaint filed in which the licensee was involved or for which the licensee is required to maintain records. The board may extend such timeframe upon a showing of extenuating circumstances prohibiting delivery within such 10-day period.\n\nC. No licensee will provide a false, misleading, or incomplete response to the board or any of its agents seeking information in the investigation of a complaint filed with the board.\n\nD. With the exception of the requirements of subsection A or B of this section, a licensee must respond to an inquiry by the board or its agent within 21 days.","path":["Title 18. Professional And Occupational Licensing","Agency 15. Virginia Board For Asbestos, Lead, And Home Inspectors","Chapter 30. Lead-Based Paint Activities Regulations","Part IX. General Standards of Practice and Conduct"],"source_url":"https://law.lis.virginia.gov/admincode/title18/agency15/chapter30/section795/","current_through":"2026 Regular Session (effective July 1, 2026)","vintage":"","retrieved_at":"2026-09-14T04:52:22Z","sha256":"55ebd0f2e62809654ada9dbbbb006a73d39f7af082f0f7c9179793b1ef201b9a","source_id":"us-va-vac","stale":false,"prev":"us-va/18vac15-30-760","next":"us-va/18vac15-30-800"},"notice":"GroundRules: Original legal text. Not legal advice."}