{"data":{"id":"us-va/20vac5-413-40","jurisdiction":"us-va","citation":"20VAC5-413-40","heading":"Payment credits","body":"Customer payments that are less than the total bill balance shall be credited first to tariffed local exchange services, including basic telephone service, basic bundles, and fees and surcharges, where nonpayment would result in a customer being disconnected from basic telephone service or a basic bundle. Any remainder shall be credited to any other charges on the bill.","path":["Title 20. Public Utilities And Telecommunications","Agency 5. State Corporation Commission","Chapter 413. Rules Governing Disconnection of Local Exchange Telephone Service"],"source_url":"https://law.lis.virginia.gov/admincode/title20/agency5/chapter413/section40/","current_through":"2026 Regular Session (effective July 1, 2026)","vintage":"","retrieved_at":"2026-09-14T04:53:31Z","sha256":"315a072da22dca9d49b57bf04baa08a049815205f209b09608f04fd36ac205f5","source_id":"us-va-vac","stale":false,"prev":"us-va/20vac5-413-35","next":"us-va/20vac5-413-50"},"notice":"GroundRules: Original legal text. Not legal advice."}