{"data":{"id":"us-va/20vac5-428-100","jurisdiction":"us-va","citation":"20VAC5-428-100","heading":"Generally inadequate service","body":"A LEC shall, at the direction of the commission following notice and an opportunity for hearing, address any concern for inadequate service quality not specifically addressed in this chapter.","path":["Title 20. Public Utilities And Telecommunications","Agency 5. State Corporation Commission","Chapter 428. Rules Governing Local Exchange Telecommunications Carrier Retail Service Quality"],"source_url":"https://law.lis.virginia.gov/admincode/title20/agency5/chapter428/section100/","current_through":"2026 Regular Session (effective July 1, 2026)","vintage":"","retrieved_at":"2026-09-14T04:53:32Z","sha256":"8b4c872dec5a8b4a4dd55889c2548e9c7d7f03324ed2af4f77cc16df9b894e61","source_id":"us-va-vac","stale":false,"prev":"us-va/20vac5-428-90","next":"us-va/20vac5-428-110"},"notice":"GroundRules: Original legal text. Not legal advice."}