{"data":{"id":"us-va/20vac5-428-50","jurisdiction":"us-va","citation":"20VAC5-428-50","heading":"Emergency trouble report response","body":"A. A LEC shall accept, acknowledge, and record trouble reports of an emergency nature at all times through automated or live means.\n\nB. A LEC shall take immediate action to clear trouble reports of an emergency nature.","path":["Title 20. Public Utilities And Telecommunications","Agency 5. State Corporation Commission","Chapter 428. Rules Governing Local Exchange Telecommunications Carrier Retail Service Quality"],"source_url":"https://law.lis.virginia.gov/admincode/title20/agency5/chapter428/section50/","current_through":"2026 Regular Session (effective July 1, 2026)","vintage":"","retrieved_at":"2026-09-14T04:53:32Z","sha256":"1764d90ff69b3b7b6dd69d05886ceaea9a72a65765673d096783f0962adeddef","source_id":"us-va-vac","stale":false,"prev":"us-va/20vac5-428-40","next":"us-va/20vac5-428-60"},"notice":"GroundRules: Original legal text. Not legal advice."}