{"data":{"id":"us-va/20vac5-428-60","jurisdiction":"us-va","citation":"20VAC5-428-60","heading":"Service outage reporting","body":"A LEC shall  inform the staff of a  service outage    in Virginia by providing all reports required by the Federal Communications Commission (FCC) under 47 CFR Part 4. A LEC shall comply with all provisions of 47 CFR Part 4 related to report content, processing, and delivery. Upon request, a LEC shall provide to the commission or staff additional information regarding service outages not included in FCC reports as necessary to perform their oversight responsibility.","path":["Title 20. Public Utilities And Telecommunications","Agency 5. State Corporation Commission","Chapter 428. Rules Governing Local Exchange Telecommunications Carrier Retail Service Quality"],"source_url":"https://law.lis.virginia.gov/admincode/title20/agency5/chapter428/section60/","current_through":"2026 Regular Session (effective July 1, 2026)","vintage":"","retrieved_at":"2026-09-14T04:53:32Z","sha256":"cbbdf68844871392b89b37d4355dbc8e4706c6d4d583d05c952a304404b6842e","source_id":"us-va-vac","stale":false,"prev":"us-va/20vac5-428-50","next":"us-va/20vac5-428-70"},"notice":"GroundRules: Original legal text. Not legal advice."}