{"data":{"id":"us-va/20vac5-430-70","jurisdiction":"us-va","citation":"20VAC5-430-70","heading":"Customer notice requirements","body":"An applicant shall include in its application, a copy of the rates, terms, and conditions, or weblink thereto, that describes to current and potential customers how notice of any change to rates, terms, and conditions of any aspect of the supported Lifeline service will be provided, including the amount of prior notice any customer will be entitled to before said change is put into effect. The notice to customers shall afford an adequate amount of time for the customer to select another  service provider before said change is put into effect but shall not be less than 14 days.","path":["Title 20. Public Utilities And Telecommunications","Agency 5. State Corporation Commission","Chapter 430. Rules Governing Designation of a Commercial Mobile Radio or Cellular Telephone Service Provider as an Eligible Telecommunications Carrier"],"source_url":"https://law.lis.virginia.gov/admincode/title20/agency5/chapter430/section70/","current_through":"2026 Regular Session (effective July 1, 2026)","vintage":"","retrieved_at":"2026-09-14T04:53:32Z","sha256":"6b35169497a623cc0636b9823aeb6f18604ab1102ab19d7f4f5db0d0f9cf678e","source_id":"us-va-vac","stale":false,"prev":"us-va/20vac5-430-60","next":"us-va/20vac5-430-80"},"notice":"GroundRules: Original legal text. Not legal advice."}