{"data":{"id":"us-va/va.-code-51.5-168","jurisdiction":"us-va","citation":"Va. Code § 51.5-168","heading":"Rights of clients","body":"The Commissioner shall establish written standards governing the rights of clients of services provided by public or private agencies in accordance with § 51.5-161. Each such public and private agency shall educate clients and staff regarding those rights and shall provide a procedure to fairly and impartially resolve conflicts and complaints about alleged violations of those rights. Each such agency shall make referrals consistent with the provisions of 29 U.S.C. § 732.1985, c. 421, §§ 51.01-29, 51.5-29; 1992, c. 755; 2012, cc. 803, 835.","path":["Title 51.5. PERSONS WITH DISABILITIES","Chapter 14. DEPARTMENT FOR AGING AND REHABILITATIVE SERVICES","Article 10. COMMUNITY-BASED SERVICES FOR PEOPLE WITH DISABILITIES"],"source_url":"https://law.lis.virginia.gov/vacode/51.5-168/","current_through":"9/4/2026","vintage":"","retrieved_at":"2026-09-04T15:17:09Z","sha256":"723e6dde29f8114ab54e71700105cf8fbb3eb4562a1a7d08301a93c3b098b346","source_id":"us-va","stale":true,"prev":"us-va/va.-code-51.5-167","next":"us-va/va.-code-51.5-169"},"notice":"GroundRules: Original legal text. Not legal advice."}