{"data":{"id":"us/12-cfr-1213.5","jurisdiction":"us","citation":"12 CFR 1213.5","heading":"Complaints from a person.","body":"(a) General. Any person that has a business relationship with a regulated entity or the Office of Finance may submit a complaint in accordance with procedures established by the Ombudsman.\n(b) Matters subject to complaint. A person may submit a complaint regarding any matter relating to the regulation and supervision of a regulated entity or the Office of Finance by FHFA that is not a matter in litigation, arbitration, or mediation. The Ombudsman may further define what matters are subject to complaints.","path":["Title 12—Banks and Banking","CHAPTER XII—FEDERAL HOUSING FINANCE AGENCY","SUBCHAPTER A—ORGANIZATION AND OPERATIONS","PART 1213—OFFICE OF THE OMBUDSMAN"],"source_url":"https://www.ecfr.gov/api/versioner/v1/full/2026-08-25/title-12.xml","current_through":"2026-08-25","vintage":"","retrieved_at":"2026-08-27T02:24:16Z","sha256":"d232b57af6f80adbea9c45bf42c6f08847342890d25c6fd07280fb0ba12d1fba","source_id":"us-cfr","stale":true,"prev":"us/12-cfr-1213.4","next":"us/12-cfr-1213.6"},"notice":"GroundRules: Original legal text. Not legal advice."}