{"data":{"id":"us/14-cfr-382.76","jurisdiction":"us","citation":"14 CFR 382.76","heading":"May a carrier require a service animal user to check-in physically at the airport?","body":"You may not require a passenger with a disability to check-in physically at the airport, rather than using the online check-in available to the general public, on the basis that the passenger is traveling with a service animal.","path":["Title 14—Aeronautics and Space","CHAPTER II—OFFICE OF THE SECRETARY, DEPARTMENT OF TRANSPORTATION (AVIATION PROCEEDINGS)","SUBCHAPTER D—SPECIAL REGULATIONS","PART 382—NONDISCRIMINATION ON THE BASIS OF DISABILITY IN AIR TRAVEL","Subpart E—Accessibility of Aircraft and Service Animals on Aircraft"],"source_url":"https://www.ecfr.gov/api/versioner/v1/full/2026-08-25/title-14.xml","current_through":"2026-08-25","vintage":"","retrieved_at":"2026-08-27T02:24:20Z","sha256":"c493402b4e9811c151ad0026802a00d60761c2834b48862d7805c695c5769131","source_id":"us-cfr","stale":true,"prev":"us/14-cfr-382.75","next":"us/14-cfr-382.77"},"notice":"GroundRules: Original legal text. Not legal advice."}