{"data":{"id":"us/20-cfr-411.605","jurisdiction":"us","citation":"20 CFR 411.605","heading":"What are the responsibilities of the EN that is not a State VR agency regarding the dispute resolution process?","body":"The EN must:\n(a) Have grievance procedures that a beneficiary can use to seek a resolution to a dispute under the Ticket to Work program;\n(b) Give each beneficiary seeking services a copy of its internal grievance procedures;\n(c) Inform each beneficiary seeking services of the right to refer a dispute first to the PM for review, and then to us for a decision; and\n(d) Inform each beneficiary of the availability of assistance from the State P\u0026A system.","path":["Title 20—Employees' Benefits","CHAPTER III—SOCIAL SECURITY ADMINISTRATION","PART 411—THE TICKET TO WORK AND SELF-SUFFICIENCY PROGRAM","Subpart I—Ticket to Work Program Dispute Resolution"],"source_url":"https://www.ecfr.gov/api/versioner/v1/full/2026-08-25/title-20.xml","current_through":"2026-08-25","vintage":"","retrieved_at":"2026-08-27T02:24:45Z","sha256":"6f090af3d0b8487337c0c9622b759872cd67e4efddd3ff4330cb5280261570ed","source_id":"us-cfr","stale":true,"prev":"us/20-cfr-411.600","next":"us/20-cfr-411.610"},"notice":"GroundRules: Original legal text. Not legal advice."}