{"data":{"id":"us/20-cfr-411.650","jurisdiction":"us","citation":"20 CFR 411.650","heading":"Is there a process for resolving disputes between ENs that are not State VR agencies and PMs, other than disputes on a payment request?","body":"Yes. Under the agreement to assist us in administering the Ticket to Work program, a PM is required to have procedures to resolve disputes with ENs that do not involve an EN's payment request. (See § 411.590 for the process for resolving disputes on EN payment requests.) This process must ensure that:\n(a) The EN can seek a solution through the PM's internal grievance procedures; and\n(b) If the PM's internal grievance procedures do not result in a mutually agreeable solution, the PM shall refer the dispute to us for a decision.","path":["Title 20—Employees' Benefits","CHAPTER III—SOCIAL SECURITY ADMINISTRATION","PART 411—THE TICKET TO WORK AND SELF-SUFFICIENCY PROGRAM","Subpart I—Ticket to Work Program Dispute Resolution"],"source_url":"https://www.ecfr.gov/api/versioner/v1/full/2026-08-25/title-20.xml","current_through":"2026-08-25","vintage":"","retrieved_at":"2026-08-27T02:24:45Z","sha256":"92f469cccb02af0b92c4864d5f69d25bf8bcf8fef65bdcb6e404909aca8dfc37","source_id":"us-cfr","stale":true,"prev":"us/20-cfr-411.640","next":"us/20-cfr-411.655"},"notice":"GroundRules: Original legal text. Not legal advice."}