{"data":{"id":"us/25-cfr-141.59","jurisdiction":"us","citation":"25 CFR 141.59","heading":"Customer complaint procedures.","body":"(a) Any customer of a licensee may file a complaint with the Commissioner alleging that the licensee has committed a violation of this part.\n(b) Upon receipt of a customer complaint the Commissioner shall initiate show cause proceedings under the provisions of § 141.56 of this part.\n(c) If the Commissioner fails to order remedial action within forty (40) days from the date the complaint is filed, the complainant may appeal under the provisions of part 2 of this title not later than seventy (70) days after the date the complaint is filed.\n(d) If the Commissioner orders remedial action, the complainant may appeal under the provisions of part 2 of this title not later than thirty (30) days after the date on which the remedial action is ordered.","path":["Title 25—Indians","CHAPTER I—BUREAU OF INDIAN AFFAIRS, DEPARTMENT OF THE INTERIOR","SUBCHAPTER G—FINANCIAL ACTIVITIES","PART 141—BUSINESS PRACTICES ON THE NAVAJO, HOPI AND ZUNI RESERVATIONS","Subpart F—Enforcement Powers, Procedures and Remedies"],"source_url":"https://www.ecfr.gov/api/versioner/v1/full/2026-08-25/title-25.xml","current_through":"2026-08-25","vintage":"","retrieved_at":"2026-08-27T02:24:59Z","sha256":"e837c8eea24df8ec10573e50a6b63a7665caedb144ddd8b9af61c1fc582073fd","source_id":"us-cfr","stale":true,"prev":"us/25-cfr-141.58","next":"us/25-cfr-142.1"},"notice":"GroundRules: Original legal text. Not legal advice."}