{"data":{"id":"us/42-cfr-491.11","jurisdiction":"us","citation":"42 CFR 491.11","heading":"Program evaluation.","body":"(a) The clinic or center carries out, or arranges for, a biennial evaluation of its total program.\n(b) The evaluation includes review of:\n(1) The utilization of clinic or center services, including at least the number of patients served and the volume of services;\n(2) A representative sample of both active and closed clinical records; and\n(3) The clinic's or center's health care policies.\n(c) The purpose of the evaluation is to determine whether:\n(1) The utilization of services was appropriate;\n(2) The established policies were followed; and\n(3) Any changes are needed.\n(d) The clinic or center staff considers the findings of the evaluation and takes corrective action if necessary.","path":["Title 42—Public Health","CHAPTER IV—CENTERS FOR MEDICARE \u0026 MEDICAID SERVICES, DEPARTMENT OF HEALTH AND HUMAN SERVICES","SUBCHAPTER G—STANDARDS AND CERTIFICATION","PART 491—CERTIFICATION OF CERTAIN HEALTH FACILITIES","Subpart A—Rural Health Clinics: Conditions for Certification; and FQHCs Conditions for Coverage"],"source_url":"https://www.ecfr.gov/api/versioner/v1/full/2026-08-25/title-42.xml","current_through":"2026-08-25","vintage":"","retrieved_at":"2026-08-27T02:26:11Z","sha256":"cdac1444da15af9c3ff710757d98940f8d48433a91b4e122c93530fb7772a514","source_id":"us-cfr","stale":true,"prev":"us/42-cfr-491.10","next":"us/42-cfr-491.12"},"notice":"GroundRules: Original legal text. Not legal advice."}