{"data":{"id":"us/49-cfr-37.207","jurisdiction":"us","citation":"49 CFR 37.207","heading":"Discriminatory practices.","body":"It shall be considered discrimination for any operator to—\n(a) Deny transportation to passengers with disabilities, except as provided in § 37.5(h);\n(b) Use or request the use of persons other than the operator's employees (e.g., family members or traveling companions of a passenger with a disability, medical or public safety personnel) for routine boarding or other assistance to passengers with disabilities, unless the passenger requests or consents to assistance from such persons;\n(c) Require or request a passenger with a disability to reschedule his or her trip, or travel at a time other than the time the passenger has requested, in order to receive transportation as required by this subpart;\n(d) Fail to provide reservation services to passengers with disabilities equivalent to those provided other passengers; or\n(e) Fail or refuse to comply with any applicable provision of this part.","path":["Title 49—Transportation","Subtitle A—Office of the Secretary of Transportation","PART 37—TRANSPORTATION SERVICES FOR INDIVIDUALS WITH DISABILITIES (ADA)","Subpart H—Over-the-Road Buses (OTRBs)"],"source_url":"https://www.ecfr.gov/api/versioner/v1/full/2026-08-25/title-49.xml","current_through":"2026-08-25","vintage":"","retrieved_at":"2026-08-27T02:26:34Z","sha256":"45e74eeb124bde2f85605853fa04785cb5e7d1700b59b47d6ad8caddc9c7e925","source_id":"us-cfr","stale":true,"prev":"us/49-cfr-37.205","next":"us/49-cfr-37.209"},"notice":"GroundRules: Original legal text. Not legal advice."}