{"data":{"id":"us/49-cfr-39.25","jurisdiction":"us","citation":"49 CFR 39.25","heading":"May PVOs refuse to provide transportation or use of a vessel on the basis of disability?","body":"(a) As a PVO, you must not refuse to provide transportation or use of a vessel to a passenger with a disability on the basis of his or her disability, except as specifically permitted by this Part.\n(b) You must not refuse to provide transportation or use of a vessel to a passenger with a disability because the person's disability results in appearance or involuntary behavior that may offend, annoy, or inconvenience crewmembers or other passengers.\n(c) If you refuse to provide transportation or use of a vessel to a passenger on a basis relating to the individual's disability, you must provide to the person a written statement of the reason for the refusal. This statement must include the specific basis for your opinion that the refusal meets the standards of § 39.27 or is otherwise specifically permitted by this part. You must provide this written statement to the person within 10 calendar days of the refusal of transportation or use of the vessel.","path":["Title 49—Transportation","Subtitle A—Office of the Secretary of Transportation","PART 39—TRANSPORTATION FOR INDIVIDUALS WITH DISABILITIES: PASSENGER VESSELS","Subpart B—Nondiscrimination and Access to Services"],"source_url":"https://www.ecfr.gov/api/versioner/v1/full/2026-08-25/title-49.xml","current_through":"2026-08-25","vintage":"","retrieved_at":"2026-08-27T02:26:34Z","sha256":"0146d55a8d5b543ed99afd006241471278313eb210918b92774510d3febe7843","source_id":"us-cfr","stale":true,"prev":"us/49-cfr-39.23","next":"us/49-cfr-39.27"},"notice":"GroundRules: Original legal text. Not legal advice."}