Ark. Code Ann. § 17-104-309: Investigation of complaints

(a) The State Board of Health shall adopt rules concerning the investigation of a complaint filed with the Department of Health. The rules adopted under this section shall: (1) Ensure that complaints are not dismissed without appropriate consideration; and (2) Ensure that the person who filed the complaint has an opportunity to explain the allegations made in the complaint. (b) The department shall dispose of all complaints in a timely manner. Amended by Act 2019, No. 315,§ 1670, eff. 7/24/2019. Acts 1999, No. 888, § 16.

(a) The State Board of Health shall adopt rules concerning the investigation of a complaint filed with the Department of Health. The rules adopted under this section shall: (1) Ensure that complaints are not dismissed without appropriate consideration; and (2) Ensure that the person who filed the complaint has an opportunity to explain the allegations made in the complaint.

(1) Ensure that complaints are not dismissed without appropriate consideration; and

(2) Ensure that the person who filed the complaint has an opportunity to explain the allegations made in the complaint.

(b) The department shall dispose of all complaints in a timely manner.