A.R.S. § 41-4031: Complaints; citation; failure to respond

A. The department shall issue a citation on failure to respond or on the verified written complaint of a purchaser pursuant to section 41-4004, subsection A, paragraph 9 and shall issue a citation directing the licensee, within ten days after service of the citation on the licensee, to appear by filing with the department a verified answer to the complaint showing cause why the license should not be revoked or suspended. The director, after conducting an investigation pursuant to section 41-4039, may issue a citation on the director's own initiative.

B. Failure of the licensee to answer shall be deemed an admission by the licensee of the cited complaint or failure to respond as charged in the citation, and the department may suspend or revoke such license without a hearing.