Conn. Gen. Stat. § 16-243ii: Customer education programs concerning time-varying rates.

(a) Each electric distribution company, as defined in section 16-1, shall, in consultation with the Office of Consumer Counsel and the Commissioner of Energy and Environmental Protection, design a comprehensive customer education and engagement program for the purpose of informing electric distribution customers of the benefits of time-varying rates and encouraging such customers to utilize such rates and any available technology that enables the realization of customer cost savings on such time-varying rates. The customer education and engagement program design shall include (1) approved methods of customer outreach, education and engagement activities, including strategies to maximize customer cost savings, (2) objective performance standards regarding the program's implementation, and (3) mandatory reporting requirements for electric distribution companies concerning such companies' compliance with the program requirements, including the submission of documentation and data as required by the Public Utilities Regulatory Authority.

(b) In any rate case initiated on or after July 1, 2025, an electric distribution company shall submit as part of its rate amendment application a detailed proposal, or an update to a proposal previously approved pursuant to this subsection, to develop the program required under subsection (a) of this section for review and approval by the authority. Upon approval by the authority, the program shall be administered by the electric distribution companies.