Iowa Code § 654A.9: Duties of mediator.

At the initial mediation meeting and subsequent meetings, the mediator shall:

1. Listen to the borrower and the creditors desiring to be heard.

2. Attempt to mediate between the borrower and the creditors.

3. Advise the borrower and the creditors as to the existence of available assistance programs.

4. Encourage the parties to adjust, refinance, or provide for payment of the debts.

5. Advise, counsel, and assist the borrower and creditors in attempting to arrive at an agreement for the future conduct of financial relations among them.