210 ILCS 9/111: Joint provider, surveyor, and association trainings.

The Department shall semiannually provide joint training sessions for surveyors and assisted living establishment providers. The Department shall include the State long-term care ombudsman, or the State long-term care ombudsman's designee, and representatives of each assisted living provider association in the State in the planning process to create the topics and content of the joint training sessions as well as the coordination and presentations for the joint training sessions. At least annually, a joint training session shall include, but not be limited to, regional citation patterns relating to complaints, standards, and outcomes in the assisted living survey process. The Department shall also develop standardized training for establishments to prevent common citations in the assisted living survey process.