IC 24-15-4-5: Exercise of rights by consumers; controller's duty to provide secure and reliable means for submitting requests

Sec. 5. A controller shall establish, and shall describe in a privacy notice provided under section 3 of this chapter, one (1) or more secure and reliable means for consumers to submit a request to exercise their rights under IC 24-15-3. Such means must take into account:

(1) the ways in which consumers normally interact with the controller;

(2) the need for the secure and reliable communication of such requests; and

(3) the ability of the controller to authenticate the identity of the consumer making the request.

A controller may not require a consumer to create a new account in order to exercise the consumer's rights under IC 24-15-3 but may require a consumer to use an existing account.