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Kentucky · Snapshot 09/05/2026

KRS 304.17A-254: Duties of insurer offering health benefit plan.

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Where this section sits in the code

    An insurer that offers a health benefit plan that is not a managed care plan but provides

    financial incentives for a covered person to access a network of providers shall:

    (1) Notify the covered person, in writing, of the availability of a printed document , in a

    manner consistent with KRS 304.14 -420 to 304.14 -450, containing the following

    information at the time of enrollment and upon request:

    (a) A current directory of the in -network providers from which the covered

    person may access covered services at a financially beneficial rate. The

    directory shall, at a minimum, provide the name, type of provider,

    professional office address, telephone number, and specialty designations of

    the network provider, if any; and

    (b) In addition to making the information ava ilable in a printed document, an

    insurer may also make the information available in an accessible electronic

    format;

    (2) Assure that contracts with the providers in the network contain a hold harmless

    agreement under which the covered person will not be ba lanced billed by the in -

    network provider except for deductibles, co -pays, coinsurance amounts, and

    noncovered benefits;

    (3) File with the department a copy of the directory required under subsection (1) of

    this section;

    (4) Have a process for the selection of health care providers who will be on the insurer's

    list of participating providers, with written policies and procedures for review and

    approval used by the insurer. The insurer shall establish minimum professional

    requirements for participating health care providers. An insurer may not

    discriminate against a provider solely on the basis of the provider's license by the

    state;

    (5) Not contract with a health care provider to limit the provider's disclosure to a

    covered person, or to another person on beh alf of a covered person, of any

    information relating to the covered person's medical condition or treatment options;

    (6) Not penalize a health care provider, or terminate a health care provider's contract

    with the insurer, because the provider discusses me dically necessary or appropriate

    care with a covered person or another person on behalf of a covered person. The

    health care provider may:

    (a) Not be prohibited by the insurer from discussing all treatment options with the

    covered person; and

    (b) Disclose to the covered person or to another person on behalf of a covered

    person other information determined by the health care provider to be in the

    best interests of the covered person;

    (7) Include in any agreements it enters into with providers for the provisi on of health

    care services a clause stating that the insurer will, upon request of a health care

    provider, provide or make available to a health care provider, when contracting or

    renewing an existing contract with such provider, the payment or fee schedul es or

    other information sufficient to enable the health care provider to determine the

    manner and amount of payments under the contract for the health care provider's

    services prior to the final execution or renewal of the contract and shall provide any

    change in such schedules at least ninety (90) days prior to the effective date of the

    amendment pursuant to KRS 304.17A-577;

    (8) Establish a policy governing the removal of and withdrawal by health care providers

    from the provider network that includes the following:

    (a) The insurer shall inform a participating health care provider of the insurer's

    removal and withdrawal policy at the time the insurer contracts with the health

    care provider to participate in the provider network, and when changed

    thereafter;

    (b) If a participating health care provider's participation will be terminated or

    withdrawn prior to the date of the termination of the contract as a result of a

    professional review action, the insurer and participating health care provider

    shall comply with the standards in 42 U.S.C. sec. 11112; and

    (c) If the insurer finds that a health care provider represents an imminent danger

    to an individual patient or to the public health, safety, or welfare, the medical

    director shall promptly notify the appropriat e professional state licensing

    board; and

    (9) Meet all requirements provided under KRS 304.17A -600 to 304.17A-633 and KRS

    304.17A-700 to 304.17A-730.

    Collected 2026-09-05T20:57:46Z. Source file · JSON

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