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Kentucky · Snapshot 09/05/2026

KRS 304.9-784: Duty to disclose information regarding portable electronics insurance

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Where this section sits in the code

    coverage -- Standards -- Billing and collection of charges -- Notice and

    correspondence.

    (1) At every location where portable electronics insurance is offered to customers,

    brochures or other written materials shall be made available to a prospective

    customer which:

    (a) Disclose that portable electronics insurance may provide a duplication of

    coverage already provided by a customer's homeowner's insurance policy,

    renter's insurance policy, or other source of coverage;

    (b) State that the enrollment by the customer in a portable electronics insurance

    policy is not required in order to purchase or lease portable electronics or

    services;

    (c) Summarize the material terms of the insurance coverage, including:

    1. The identity of the insurer;

    2. The identity of the portable electronics insurance supervising entity;

    3. The amount of any applicable deductible and how it is to be paid;

    4. Benefits of the coverage; and

    5. Key terms and conditi ons of coverage, including but not limited to

    whether portable electronics may be repaired with nonoriginal

    manufacturer parts or equipment or replaced with a similar make and

    model that is reconditioned;

    (d) Summarize the process for filing a claim, inclu ding a description of how to

    return portable electronics and the maximum fee applicable if the customer

    fails to comply with any equipment return requirements; and

    (e) State that an enrolled customer may cancel enrollment for coverage under a

    portable elec tronics insurance policy at any time and the person paying the

    premium shall receive a refund of any applicable unearned premium.

    (2) Portable electronics insurance may be offered on a month -to-month basis or other

    period basis as a group or master commerc ial inland marine policy issued to a

    portable electronics retailer for its enrolled customers.

    (3) Eligibility and underwriting standards for customers electing to enroll in coverage

    shall be established for each portable electronics insurance policy.

    (4) The charges for portable electronics insurance coverage may be billed and collected

    by the portable electronics retailer. Any charge to a customer for coverage that is

    not included in the cost associated with the purchase or lease of portable electronics

    or related services shall be separately itemized on the customer's bill. If the portable

    electronics insurance coverage is included with the purchase or lease of portable

    electronics or related services, the portable electronics retailer shall clearly and

    conspicuously disclose to the customer that the portable electronics insurance

    coverage is included with the portable electronics or related services. Portable

    electronics retailers' billing and collecting charges shall not be required to maintain

    the portable electronics insurance funds in a segregated account, provided that the

    retailer is authorized by the insurer to hold the funds from the sale of portable

    electronics insurance in an alternative manner and remit such amounts to the

    portable electronics i nsurance supervising entity within sixty (60) days of receipt.

    All funds received by a portable electronics retailer from a customer for the sale of

    portable electronics insurance shall be held in a fiduciary capacity by the portable

    electronics retailer f or the benefit of the insurer. Portable electronics retailers may

    receive compensation for billing and collection services.

    (5) The terms for the termination or modification of a policy of portable electronics

    insurance shall be as set forth in the policy.

    (6) (a) Whenever notice or correspondence concerning a policy of portable

    electronics insurance is required pursuant to the policy or is otherwise

    required by law, it shall be:

    1. In writing; and

    2. Sent within the notice period, if any, specified within the policy, statute,

    or regulation requiring the notice or correspondence.

    (b) Notwithstanding any other provision of law, notices and correspondence may

    be sent either by mail or by electronic means as required by this section.

    (c) If the notice or correspondence is mailed, it shall be sent to:

    1. The portable electronics retailer at the retailer's mailing address

    specified for that purpose; and

    2. Each affected enrolled customer at the last known mailing address of the

    customer on file with the insurer.

    The insurer or portable electronics retailer shall maintain proof of mailing in a

    form authorized or accepted by the United States Postal Service or other

    commercial mail delivery service.

    (d) If the notice or correspondence is sent by electronic means, it shall be sent to:

    1. The portable electronics retailer at the retailer's electronic mail address

    specified for that purpose; and

    2. Each affected enrolled customer at the last known electronic mail

    address provided by the enrolled customer to the insurer or portable

    electronics retailer. For purposes of this subparagraph, an enrolled

    customer who provides an electronic mail address to the insurer or

    portable electronics retailer shall be deemed to consent to receive notices

    and correspondence if a disclosu re is provided to the customer stating

    that an enrolled customer's provision of an electronic mail address shall

    be deemed consent to receive notices and correspondence by electronic

    means.

    The insurer or portable electronics retailer shall maintain proof that a notice or

    correspondence was sent by electronic means.

    (e) Notice or correspondence required by this section or otherwise required by

    law may be sent on behalf of an insurer or portable electronics retailer by the

    supervising entity appointed by the insurer.

    Collected 2026-09-05T20:57:41Z. Source file · JSON

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