Mass. Gen. Laws ch. 100A, § 14: Motor vehicle glass repair to be performed by registered shop

Section 14. Any motor vehicle glass repair to be performed in the commonwealth shall be performed by a registered motor vehicle glass repair shop. A person, including an insurer, insurance producer, third-party administrator or a motor vehicle service establishment or other party receiving an initial report or inquiry regarding motor vehicle glass damage or an initial request for motor vehicle glass repair services shall state that the motor vehicle glass repair shall be performed by a registered motor vehicle glass repair shop.