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Minnesota · Through 2025 Minnesota Statutes

Minn. Stat. § 237.155: CREDIT FOR INCORRECT DIRECTORY ASSISTANCE.

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Where this section sits in the code
  1. TELECOMMUNICATIONS
  2. CHAPTER 237. TELECOMMUNICATIONS
  3. RATES AND PRACTICES

A local exchange carrier that provides directory assistance to customers for a fee, either directly or by contracting with a third party, must provide for an immediate credit to a customer that informs the directory assistance provider that the provider has given the customer incorrect information for which the provider charged the customer a fee. A local exchange carrier must notify its customers of the right to the immediate credit for incorrect directory assistance. The notice must be in a writing labeled "NOTICE OF RIGHT TO INCORRECT DIRECTORY ASSISTANCE CREDIT." The notice must be given to a new customer within 45 days of commencing service and at least annually thereafter and the notification print must be of sufficient size to be clearly legible.

Collected 2026-09-02T22:10:37Z. Source file · JSON

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