N.Y. County Law § 328: Powers and duties of the board

§ 328. Powers and duties of the board. 1. The board shall serve as a

resource center for the gathering and dissemination of information and

provide other assistance relating to 911 services and technologies.

2. The board shall monitor and periodically review the provision of

911 services throughout the state, including but not limited to,

conformance with applicable standards.

3. The board shall assist municipalities in developing plans to

establish and implement enhanced 911 services utilizing state-of-the-art

technologies and management systems.

4. (a) The board shall promulgate minimum standards for the operation

of public safety answering points, which shall include, but not be

limited to, minimum staffing requirements, minimum educational

qualifications for 911 call-takers and dispatchers, and minimum training

requirements for 911 call-takers and dispatchers, but which shall not

include those standards required by paragraph (b) of this subdivision.

In promulgating such standards, the board shall examine national models

of best practice. Such standards shall be promulgated no later than

October first, two thousand three.

(b) In addition, the board shall promulgate minimum standards

regarding direct dispatch of all emergency services and jurisdictional

protocols. Such standards shall be promulgated no later than April

first, two thousand three.

5. The board shall adopt standards governing reasonable eligible

wireless 911 service costs for expedited deployment funding of enhanced

wireless 911 service, repayment provisions, and the criteria for

approval of priority enhanced wireless 911 plans for expedited

deployment funding. Standards for expedited deployment funding shall

consider whether the projected costs are reasonably necessary for the

provision of enhanced wireless 911 service and whether the priority

enhanced wireless plan conforms to the FCC order.

6. The board shall review the certification and information submitted

by a local public safety answering point, local governmental entity or

the division of state police to ensure the public safety answering

points are in compliance with the applicable standards that the board

has promulgated pursuant to subdivision four of this section. Where the

board determines that a local or state public safety answering point is

not in compliance with the applicable standards promulgated pursuant to

subdivision four of this section, the board shall follow the procedures

outlined in section three hundred twenty-nine of this article.

7. The board shall develop procedures for a local government to

terminate the routing of wireless 911 service calls to a local public

safety answering point for such local government.

8. The board shall develop and implement an educational plan for

informing the public about the enhanced wireless 911 service in New York

state. This plan shall include, but not be limited to, an explanation of

the enhanced wireless 911 system and a progress report on the

county-by-county implementation of the statewide system. This

information shall be provided via electronic, paper and telephonic

means. Access to such information shall be made available for remote

computer users through the internet or via telephone calls through a

toll-free hotline number. This plan shall be updated as new information

becomes available to the board not less than four times per year.

9. The board shall issue an annual report to the governor, the

temporary president of the senate, the minority leader of the senate,

the speaker of the assembly, and the minority leader of the assembly, on

or before March first of each year, regarding the board's activities in

the previous calendar year, including but not limited to, the status of

911 services across the state, including the extent to which public

safety answering points across the state are equipped to receive

enhanced wireless 911 calls, the allocation of moneys from the fund

including allocations made and not disbursed, and the disbursements of

moneys from the fund.

10. a. The New York state interoperable and emergency communication

board shall make recommendations to the commissioner of the division of

homeland security and emergency services on the expenditure of grants

and other funding programs related to interoperable and emergency

communications. In carrying out this responsibility, and consistent with

the mission of the division of homeland security and emergency services,

the board will make recommendations related to the development,

coordination and implementation of policies, plans, standards, programs

and services related to interoperable and emergency communications,

including but not limited to ensuring compliance with federal mandates

for interoperable communications and compatibility with the National

Incident Management System.

b. The board, in fulfilling its role to provide ongoing guidance

regarding policies, plans, standards, programs and services related to

interoperable and emergency communications, shall:

(1) establish structures and guidelines to maintain interoperable

communications planning and coordination at the statewide level;

(2) establish, promulgate and revise standards for the operation of

public safety answering points; and

(3) establish guidelines regarding the creation of regionally based

radio communications systems compatible with the structures and

guidelines created under subparagraph one of this paragraph and with

federal mandates and best practices.