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New York · Through 2026-09-11

N.Y. County Law § 330: Routing of wireless 911 service calls

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Where this section sits in the code
  1. County Law
  2. Article 6-A. Local Enhanced Wireless 911 Program

§ 330. Routing of wireless 911 service calls. 1.(a) Counties may

designate more than one local public safety answering point to receive

wireless 911 service calls if:

(1) the wireless telephone service suppliers licensed by the federal

communications commission to serve the county unanimously agree in

writing with such county to more than one local public safety answering

point for the county and such local public safety answering points are

in compliance with the applicable requirements of this article; or

(2) wireless 911 calls handled by wireless telecommunications

facilities in such county were routed to more than one local public

safety answering point on the effective date of this section; and:

(A) the designation of and routing to more than one local public

safety answering point involves no additional routing of wireless 911

service calls to more than one local public safety answering point than

was in effect on the effective date of this section and involves routing

to the same local public safety answering points that received wireless

911 calls on the effective date of this section; and

(B) the multiple local public safety answering points designated by a

county pursuant to this subdivision are in compliance with the

applicable requirements of this article.

(b) A county that is served exclusively by a state public safety

answering point after the effective date of this section may elect to

designate a local public safety answering point to receive all wireless

911 calls from wireless telephone service suppliers that own, operate or

control wireless telecommunications facilities located in such county.

Such county shall make such designation pursuant to a duly adopted

resolution of the county governing board. Such resolution shall also

state that such local wireless public safety answering point complies

with the standards promulgated by the board pursuant to subdivision four

of section three hundred twenty-eight of this article. The county shall

also submit to the board the ten-digit telephone number to which the

wireless telephone service suppliers with wireless telecommunications

facilities located in such geographical area shall route wireless 911

service calls. Upon the filing of such resolution, the board shall

authorize the routing of wireless 911 calls to a local public safety

answering point and shall notify all wireless telephone service

suppliers which are licensed by the federal communications commission in

such county of such designation and the ten-digit telephone number to

which the wireless telephone service suppliers with wireless

telecommunications facilities located in such geographical area shall

route wireless 911 service calls. The board shall also notify the

superintendent of state police of such designation when, at the time of

such designation, a state public safety answering point was receiving

all wireless 911 service calls.

(c) Until such time as the standards required by subdivision four of

section three hundred twenty-eight of this article have been promulgated

by the board, each county that elects, pursuant to paragraph (b) of this

subdivision, to re-route all wireless 911 service calls to a local

public safety answering point must, in addition to the items required to

be filed pursuant to paragraph (b) of this subdivision, file a service

plan with the chairperson of the board. The service plan shall, at a

minimum, include the following: a statement that the local public safety

answering point is capable of direct dispatch of all emergency services;

the names of all wireless telephone service suppliers licensed by

federal communications commission that own, operate or control wireless

telecommunications facilities located in such county; the ten-digit

telephone number to which the wireless telephone service suppliers with

wireless telecommunications facilities located in such county shall

route wireless 911 calls; an analysis of projected call volume; a

statement of staff education and training; an analysis of the applying

local public safety answering point's technical, personnel and other

resources; and an analysis of the applying local public safety answering

point's capacity to receive and dispatch wireless 911 calls effectively.

Where questions of jurisdiction may arise, the county shall also be

required to submit a detailed statement outlining the jurisdictional

protocols among law enforcement agencies which have been established.

Where a period of sixty days or more has lapsed since the county has

proposed a jurisdictional protocol to the appropriate state police troop

commander and no final determination has been rendered, the county may

request that the superintendent of state police review such protocols

and render such determinations as may be appropriate. The board shall

transmit a copy of such service plan to the superintendent of the

division of state police and all wireless telephone service suppliers

that are licensed by the federal communications commission in such

county. In the absence of the filing of a service plan, the state public

safety answering point shall receive all wireless 911 calls.

(d) A local government may elect to terminate the routing of all

wireless 911 service calls to a local public safety answering point for

such locality in accordance with procedures to be promulgated by the

board.

(e) Notwithstanding the provisions of this subdivision, where a local

public safety answering point is receiving wireless 911 service calls on

the effective date of this section, the local government shall not be

required to file a service plan pursuant to this subdivision, nor shall

such local government be required to file a designation of such local

wireless public safety answering point pursuant to paragraph (b) of this

subdivision.

2. (a) Upon receipt of notification from the board of the designation

of a local public safety answering point, as provided in paragraph (b)

of subdivision one of this section, or upon notification of the filing

of a service plan, as provided in paragraph (c) of subdivision one of

this section, a wireless telephone service supplier with one or more

wireless telecommunications facilities located in such county shall

route all wireless 911 calls handled by wireless telecommunications

facilities in the designating county to such local public safety

answering point.

(b) Where more than one local public safety answering point has been

designated to receive wireless 911 calls, a wireless telephone service

supplier with one or more wireless telecommunications facilities located

in such county shall route wireless 911 calls handled by wireless

telecommunications facilities in the designating county to such local

public safety answering points in accordance with the agreement between

the county and the wireless telephone service supplier.

(c) Within ninety days of receiving notice from the board of the

designation of a local public safety answering point, any wireless

telephone service suppliers that are not required by law to provide the

designated local public safety answering point with enhanced wireless

911 service shall route all basic wireless 911 calls to the local public

safety answering point.

(d) For wireless telephone service suppliers that are required to

provide the designated local public safety answering point with enhanced

wireless 911 service, the wireless telephone service supplier shall

route all enhanced wireless 911 calls to the designated local public

safety answering point within the time frames and requirements of the

FCC order to initially provide such enhanced wireless 911 service.

3. In a county where there is no requirement to route a wireless 911

call to a designated local public safety answering point, the wireless

telephone service suppliers shall route all such calls transmitted or

received by wireless telecommunications facilities in that county to the

state public safety answering point.

Collected 2026-09-14T19:32:44Z. Source file · JSON

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