N.Y. Executive Law § 523-j: Office of the ombudsman reports

§ 523-j. Office of the ombudsman reports. The office of the ombudsman

shall submit regular reports, at least monthly, which shall contain

information regarding major grievances, complaints received and other

matters needing attention. The reports shall include a recitation of the

issue or complaint, a brief statement of facts, and the conclusions and

recommendations of the office of the ombudsman, and such other items of

information as the office of the ombudsman shall deem appropriate. The

reports shall be forwarded unaltered by the office of the ombudsman to

the commissioner and other appropriate office officials, and to the

independent review board. When the facility director has conducted an

investigation into the matters reported by the office of the ombudsman,

the findings or response of such facility director shall be included in

the office of the ombudsman's report.