N.Y. Financial Services Law § 301: Powers of the superintendent

§ 301. Powers of the superintendent. (a) The superintendent shall have

such powers as are conferred upon the superintendent by this chapter,

the banking law, the insurance law or any other law of this state.

(b) The superintendent shall have the power to conduct investigations,

research, studies and analyses of matters affecting the interests of

consumers of financial products and services, including tracking and

monitoring complaints.

(c) The superintendent shall have the power to protect users of

financial products and services, including:

(1) taking such actions as the superintendent deems necessary to

educate and protect users of financial products and services;

(2) receiving complaints of consumers of financial products and

services, and where appropriate (A) providing assistance to consumers;

(B) mediating the resolution of such complaints with providers of

financial products and services; or (C) referring such complaints to the

appropriate federal, state or local agency authorized by law for

appropriate action on such complaints;

(3) studying the operation of laws and advising and making

recommendations to the governor on matters affecting consumers of and

investors in financial products and services and promoting and

encouraging the protection of the legitimate interests of users of such

financial products and services;

(4) cooperating with, assisting and, when appropriate, referring

matters to the attorney general in the carrying out of the attorney

general's legal enforcement responsibilities for the protection of

consumers of and investors in financial products and services;

(5) initiating and encouraging consumer financial education programs,

and disseminating materials to educate users of financial products and

services;

(6) providing technical assistance to local governments and

not-for-profits in the development of consumer protection measures with

respect to financial products and services; and

(7) continuing and expanding the detection, investigation and

prevention of insurance fraud.