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New York · Through 2026-09-11

N.Y. General Business Law § 399-zz: Telephone bills

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Where this section sits in the code
  1. General Business Law
  2. Article 26. Miscellaneous

§ 399-zz. Telephone bills. At the time service is initiated to a

residential customer and at least once a year thereafter, every

telephone corporation, as defined in subdivision seventeen of section

two of the public service law, and every cable television company, as

defined in subdivision one of section two hundred twelve of the public

service law that provides telephone service to customers in New York

shall provide its customers with a notice that billing statements are

available in a large print format. Upon written request by a customer,

every telephone corporation and cable television company shall provide

the customer's billing statements in large print format no later than

sixty days after the date upon which the request is received by the

telephone corporation and cable television company. The provisions of

this section shall apply only to printed statements. For the purposes of

this section, "large print" means a font size of sixteen or larger to

illuminate billing information.

Collected 2026-09-14T19:32:44Z. Source file · JSON

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