N.Y. Labor Law § 770: Definitions

§ 770. Definitions. As used in this article:

1. The term "call center" means a facility or other operation whereby

employees receive phone calls or other electronic communication for the

purpose of providing customer assistance.

2. (a) The term "call center employer" means any business entity that

employs fifty or more employees, excluding part-time employees; or fifty

or more employees that in the aggregate work at least fifteen hundred

hours per week, excluding overtime hours, for the purpose of staffing a

call center.

(b) The term "part-time employee" means an employee who is employed

for an average of fewer than twenty hours per week or who has been

employed for fewer than six of the twelve months preceding the date on

which notice is required under this article.

(c) The term "tax credit" means any of the following tax credits

allowed under the tax law: recovery tax credit, tax-free New York area

tax elimination credit, minimum wage reimbursement credit, empire state

jobs retention program credit, economic transformation and facility

redevelopment program tax credit, excelsior jobs program credit,

employee training incentive program tax credit, empire state

apprenticeship program tax credit, and employment incentive tax credit.