N.Y. Public Service Law § 89-i: Complaints as to price of water; investigation by commission; forms of complaints

§ 89-i. Complaints as to price of water; investigation by commission;

forms of complaints. Upon the complaint in writing of the mayor of a

city, the trustees of a village or the town board of a town in which a

person or corporation is authorized to supply or distribute water for

domestic, commercial or public uses, or upon the complaint in writing of

not less than twenty-five customers or purchasers of such water in such

municipality or upon complaint of a water-works corporation supplying

such water, as to the rates, charges or classifications of service for

water sold and delivered in such municipality, or upon the complaint in

writing of the department of state, or as to the methods employed in

furnishing such service, the commission shall investigate as to the

cause of such complaint. When such complaint is made, the commission

may, by its agents, examiners and inspectors, inspect the works, system,

plant, devices, appliances and methods used by such water-works

corporation in supplying and distributing such water, and may examine or

cause to be examined the books and papers of such water-works

corporation pertaining to the supplying and distributing of such water.

The form and contents of complaints made as provided in this section

shall be prescribed by the commission. Such complaints shall be signed

by the officers, or by the customers, purchasers or subscribers making

them, who must add to their signatures their places of residence, by

street and number, if any.