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New York · Through 2026-09-11

N.Y. Social Services Law § 473-e: Confidentiality of protective services for adults' records

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Where this section sits in the code
  1. Social Services Law
  2. Article 9-B. Adult Protective Services
  3. Title 3. Community Guardianship

§ 473-e. Confidentiality of protective services for adults' records.

1. Definitions. When used in this section unless otherwise expressly

stated or unless the context or subject matter requires a different

interpretation:

(a) "Subject of a report" means a person who is the subject of a

referral or an application for protective services for adults, or who is

receiving or has received protective services for adults from a social

services district.

(b) "Authorized representative of a subject of a report" means (i) a

person named in writing by a subject to be a subject's representative

for purposes of requesting and receiving records under this article;

provided, however, that the subject has contract capacity at the time of

the writing or had executed a durable power of attorney at a time when

the subject had such capacity, naming the authorized representative as

attorney-in-fact, and such document has not been revoked in accordance

with applicable law; (ii) a person appointed by a court, or otherwise

authorized in accordance with law to represent or act in the interests

of the subject; or (iii) legal counsel for the subject.

2. Reports made pursuant to this article, as well as any other

information obtained, including but not limited to, the names of

referral sources, written reports or photographs taken concerning such

reports in the possession of the department or a social services

district, shall be confidential and, except to persons, officers and

agencies enumerated in paragraphs (a) through (g) of this subdivision,

shall only be released with the written permission of the person who is

the subject of the report, or the subject's authorized representative,

except to the extent that there is a basis for non-disclosure of such

information pursuant to subdivision three of this section. Such reports

and information may be made available to:

(a) any person who is the subject of the report or such person's

authorized representative;

(b) a provider of services to a current or former protective services

for adults client, where a social services official, or his or her

designee determined that such information is necessary to determine the

need for or to provide or to arrange for the provision of such services;

(c) a court, upon a finding that the information in the record is

necessary for the use by a party in a criminal or civil action or the

determination of an issue before the court;

(d) a grand jury, upon a finding that the information in the record is

necessary for the determination of charges before the grand jury;

(e) a district attorney, an assistant district attorney or

investigator employed in the office of a district attorney, a member of

the division of state police, or a police officer employed by a city,

county, town or village police department or by a county sheriff when

such official requests such information stating that such information is

necessary to conduct a criminal investigation or criminal prosecution of

a person, that there is reasonable cause to believe that the criminal

investigation or criminal prosecution involves or otherwise affects a

person who is the subject of a report, and that it is reasonable to

believe that due to the nature of the crime under investigation or

prosecution, such records may be related to the criminal investigation

or prosecution;

(f) a person named as a court-appointed evaluator or guardian in

accordance with article eighty-one of the mental hygiene law, or a

person named as a guardian for individuals with developmental

disabilities in accordance with article seventeen-A of the surrogate's

court procedure act; or

(g) any person considered entitled to such record in accordance with

applicable law.

3. The commissioner or a social services official may withhold, in

whole or in part, the release of any information in their possession

which he or she is otherwise authorized to release pursuant to

subdivision two of this section, if such official finds that release of

such information would identify a person who made a referral or

submitted an application on behalf of a person for protective services

for adults, or who cooperated in a subsequent investigation and

assessment conducted by a social services district to determine a

person's need for such services and the official reasonably finds that

the release of such information will be detrimental to the safety or

interests of such person.

4. Before releasing a record made pursuant to this article in the

possession of the department or a social services district, the

appropriate official must be satisfied that the confidential character

of the information will be maintained in accordance with applicable law,

and that the record will be used only for the purposes for which it was

made available.

5. In addition to the requirements of this section, any release of

confidential HIV related information, as defined in section twenty-seven

hundred eighty of the public health law, shall comply with the

requirements of article twenty-seven-F of the public health law.

6. When a record made under this article is subpoenaed or sought

pursuant to notice to permit discovery, a social services official may

move to withdraw, quash, fix conditions or modify the subpoena, or to

move for a protective order, as may be appropriate, in accordance with

the applicable provisions of the criminal procedure law or the civil

practice law and rules, to (a) delete the identity of any persons who

made a referral or submitted an application for protective services for

adults on behalf of an individual or who cooperated in a subsequent

investigation and assessment of the individual's needs for such

services, or the agency, institution, organization, program or other

entity when such persons are employed, or with which such persons are

associated, (b) withhold records the disclosure of which is likely to be

detrimental to the safety or interests of such persons, or (c) otherwise

to object to release of all or a portion of the record on the basis that

requested release of records is for a purpose not authorized under the

law.

Collected 2026-09-14T19:32:45Z. Source file · JSON

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