N.Y. State Administrative Procedure Act § 102-b: Small business liaison

§ 102-b. Small business liaison. The departments of agriculture and

markets, environmental conservation, labor, transportation, and taxation

and finance shall designate an existing employee to serve as the liaison

to small businesses regulated by such agency. The direct contact

information of the small business liaison shall be prominently posted

and easily accessible on the agency website. The small business liaison

shall:

(a) serve as an initial primary contact for small businesses to

contact with any inquiries;

(b) be equipped to provide small businesses with basic information on

the agency and its regulations;

(c) help small businesses navigate the agency bureaucracy to identify

and contact the appropriate staff person within the agency, either at

the state or regional level, for more specific information pertaining to

the small business;

(d) hear the concerns of small businesses, report those concerns to

appropriate agency staff and offer possible solutions to such concerns;

(e) advocate within the agency on behalf of small businesses, and make

recommendations to the agency head on matters affecting small

businesses;

(f) initiate and encourage small business education and outreach

programs on behalf of the agency, as appropriate;

(g) collaborate with the appropriate agency staff on any small

business regulation guide pursuant to section one hundred two-a and any

small business regulatory flexibility analysis pursuant to section two

hundred two-b of this chapter; and

(h) coordinate his or her activities with the division for small

business within the department of economic development, and the small

business development center.