N.Y.C. Admin. Code § 15-149: § 15-149 De-escalation and self-defense training.

The department shall develop de-escalation and self-defense training for employees of the department within the bureau of emergency medical services who provide emergency medical services. Such training shall be designed to address the unique characteristics and operations of emergency medical services, with a particular focus on violent situations in the context of patient care. Such training shall include, but need not be limited to, recognition and understanding of mental illness and distress, effective communication skills, conflict de-escalation techniques, and self-defense techniques. The department shall offer such training no less frequently than once every third calendar year.

(L.L. 2024/061, 5/1/2024, eff. 5/1/2024)