N.Y.C. Admin. Code § 21-902.2: § 21-902.2 Child protective caseload and workload study.

a. By March 31, 2019, ACS shall complete a study regarding child protective caseloads and workloads. Such study shall include, but need not be limited to:

1. Examination of the key milestones and tasks required in a child protective investigation and time spent on each milestone or task;

2. Analysis of how case factors impact case complexity, including but not limited to type of allegation, number of children, and prior ACS involvement;

3. Examination of the relationship between the data described in paragraphs 1 and 2 of subdivision a of this section and child safety outcomes;

4. Assessment of best practices in caseload and workload standards that improve child safety and wellbeing outcomes; and

5. Recommendations for how ACS will implement best practices to structure business processes to assign and balance caseloads and workloads.

b. By September 30, 2019, ACS shall report its findings and recommendations to the speaker of the council.

(L.L. 2018/018, 12/31/2017, eff. 12/31/2017)