Okla. Stat. tit. 27A, § 27A-2-3-102: Customer assistance program - Additional

responsibilities.

The customer assistance program of the Department of

Environmental Quality, in addition to responsibilities specified in

Section 2-3-101 of this title and assigned to the program by the

Executive Director, shall:

1. Establish and maintain an information and referral system to

assist the public in understanding and complying with state and

local governmental requirements concerning the use of natural

resources and protection of the environment. The system shall

provide a telephone information service and disseminate printed and

electronic materials;

2. Standardize permit processes in coordination with the Board

and the Department;

3. Coordinate and facilitate public information procedures

associated with each permit program;

4. Provide for the statewide distribution of the telephone

number of the customer assistance program; and

5. Ensure that all current rules of the Department are readily

available to the public.