Tenn. Code Ann. § 33-1-305: Power of commissioner to adopt rules, prescribe forms and investigate complaints

The commissioner may:

(1) Adopt rules necessary to fulfill the department's responsibilities;

(2) Prescribe the form of applications, records, reports and certificates provided for in this title and the information that forms shall contain; and

(3) Investigate complaints by a service recipient or anyone on behalf of a service recipient.