Tex. Business & Commerce Code § 120.103: REMOVAL OF CONTENT; EXCEPTIONS.

(a) Except as provided by Subsection (b), if a social media platform removes content based on a violation of the platform's acceptable use policy under Section 120.052, the social media platform shall, concurrently with the removal:

(1) notify the user who provided the content of the removal and explain the reason the content was removed;

(2) allow the user to appeal the decision to remove the content to the platform; and

(3) provide written notice to the user who provided the content of:

(A) the determination regarding an appeal requested under Subdivision (2); and

(B) in the case of a reversal of the social media platform's decision to remove the content, the reason for the reversal.

(b) A social media platform is not required to provide a user with notice or an opportunity to appeal under Subsection (a) if the social media platform:

(1) is unable to contact the user after taking reasonable steps to make contact;

(2) knows that the potentially policy-violating content relates to an ongoing law enforcement investigation; or

(3) removed the content under Section 120.102(b) due to a complaint that the content was explicit deep fake material.

Added by Acts 2021, 87th Leg., 2nd C.S., Ch. 3 (H.B. 20), Sec. 2, eff. December 2, 2021.

Amended by:

Acts 2025, 89th Leg., R.S., Ch. 749 (H.B. 3133), Sec. 6, eff. September 1, 2025.