Texas · Through 89th 2nd Called Legislative Session, 2025

Tex. Health and Safety Code § 324.102: COMPLAINT PROCESS.

Where this section sits in the code

HEALTH AND SAFETY CODE
TITLE 4. HEALTH FACILITIES
SUBTITLE G. PROVISION OF SERVICES IN CERTAIN FACILITIES
CHAPTER 324. CONSUMER ACCESS TO HEALTH CARE INFORMATION
SUBCHAPTER C. BILLING OF FACILITY SERVICES AND SUPPLIES

A facility shall establish and implement a procedure for handling consumer complaints, and must make a good faith effort to resolve the complaint in an informal manner based on its complaint procedures. If the complaint cannot be resolved informally, the facility shall advise the consumer that a complaint may be filed with the department and shall provide the consumer with the mailing address and telephone number of the department.

Added by Acts 2007, 80th Leg., R.S., Ch. 997 (S.B. 1731), Sec. 1, eff. September 1, 2007.

Collected 2026-08-27T01:47:17Z. Source file · JSON

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