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Texas · Through 89th 2nd Called Legislative Session, 2025

Tex. Utilities Code § 17.009: PROTECTION OF RESIDENTIAL TELEPHONE SERVICE APPLICANTS AND CUSTOMERS.

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Where this section sits in the code
  1. UTILITIES CODE
  2. TITLE 2. PUBLIC UTILITY REGULATORY ACT
  3. SUBTITLE A. PROVISIONS APPLICABLE TO ALL UTILITIES
  4. CHAPTER 17. CUSTOMER PROTECTION
  5. SUBCHAPTER A. GENERAL PROVISIONS

(a) A provider of basic local telecommunications services and nonbasic network services may not deny an applicant's request to become a residential customer on the basis of the applicant's credit history or credit score.

(b) A provider of basic local telecommunications services and nonbasic network services may not use a credit score or credit history as the basis for determining price for service:

(1) for an existing residential customer; or

(2) in response to an applicant's request to become a residential customer.

(c) This section does not limit the authority of a provider of basic local telecommunications services and nonbasic network services to require a deposit, advance payment, or credit limit as a condition of service.

Added by Acts 2005, 79th Leg., Ch. 926 (H.B. 412), Sec. 1, eff. September 1, 2005.

Collected 2026-08-27T01:47:45Z. Source file · JSON

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