11VAC5-41-80: Scratcher returns

A. Ticket sales to retailers are final. The agency will not accept returned, unsold tickets for credit except as specifically authorized by and provided for in the agency's procedures.

B. Once tickets are accepted by a retailer, the agency:

1. May hold the retailer financially responsible for the replacement of mutilated, damaged, or otherwise unaccounted for tickets.

2. Will not be responsible for lost, stolen, destroyed, or otherwise unaccounted for tickets, unless specifically authorized and provided for in the agency's procedures.