12VAC5-195-150: Alternative office hours

Alternative office hours shall be offered outside of the regular operating hours of Monday through Friday, between 8 a.m. and 4:30 p.m. to address barriers in accessing WIC services for current and potential applicants and participants. The local agency shall offer a minimum of 16 alternative office hours per month and provide documentation to the state agency that the alternative hours accommodate the needs of the current client caseload.