18VAC35-20-560: Consumer protection

Selected laws for protection of consumers, including federal, state and local laws that prohibit deceptive advertising; mandate disclosure of information; regulate credit practices; license occupations; establish quality standards for products and services; and condemn "unfair" practices. Emphasis on the theoretical justifications for governmental intervention in the marketplace. Attention to problems of consumer justice administration, including informal dispute resolution procedures and representation of consumer interests in administrative and legislative proceedings.